Privacy Policy

RankPerch is operated by Internet Com Sucesso Ltda, a company registered in São Paulo, Brazil, serving customers internationally. For anything related to your data, email support@rankperch.com.

• Your email address — to sign you in, send receipts, and contact you about your account.
• Your password — stored only as a secure hash (via Supabase). We cannot read your actual password.
• The ASINs and keywords you track — this is the service: it’s what we check on Amazon for you.
• Daily rank results — the history that powers your trend charts.
• Billing status — whether your subscription is trialing, active, or canceled. Your card number stays with Stripe; we never see or store it.

That’s the list. We don’t collect browsing behavior, buy data about you, or sell or share your data with advertisers.

We rely on a small set of service providers. Each one only receives what it needs to do its job:

• Stripe — Processes subscription payments. Your card details go directly to Stripe — we never see or store card numbers.
• Supabase — Runs our sign-in system and database. Stores your email, password hash, tracked keywords/ASINs, and rank history.
• DataForSEO — The data provider we buy Amazon search results from. We send it the keywords to check — never your name, email, or account details.
• Vercel — Hosts the RankPerch website and application.
• Postmark — Sends our transactional emails, such as receipts and account notices, to your email address.

These providers run their servers mainly in the United States, so your data may be processed outside the country you live in. We only work with providers that commit to protecting it.

One efficiency detail worth knowing: keyword phrases themselves are pooled anonymously across all accounts — if several subscribers track the same search term, we run one daily Amazon check and share the result. The phrase pool never contains your name, email, or any link back to your account.

RankPerch uses essential cookies only — the ones that keep you signed in. No advertising cookies, no cross-site tracking, no third-party analytics trackers. Full details are in our Cookie Policy.

We send two kinds of email: account emails (confirmation links, receipts, password resets, important service notices) and rank alert emails when a tracked keyword enters or leaves page 1. Every alert email has an unsubscribe link at the bottom — one click switches alerts off. Account emails can’t be unsubscribed from while you have an account, because they’re how we reach you about your service and billing. We have no marketing list and never sell or rent your address.

• While your account is active: we keep your account data and rank history so the service works.
• After you cancel: we keep your tracked data for 90 days so you can reactivate without losing your history. After 90 days it is deleted.
• If you delete your account: all your tracked data is removed. Basic billing records may be kept longer where tax or accounting law requires it.

Wherever you live, we honor the core rights from Brazil’s LGPD and Europe’s GDPR for everyone:

• Access — ask for a copy of the data we hold about you.
• Correction — ask us to fix anything that is wrong.
• Deletion — ask us to delete your account and data.

To use any of these, email support@rankperch.com from your account email. We’ll respond within 15 days. If you believe we’ve mishandled your data, you can also complain to your local data protection authority (in Brazil, the ANPD).

RankPerch is not for anyone under 18, and we do not knowingly collect data from anyone under 18. If we learn that we have, we will delete the account and its data.

We protect your data with industry-standard measures: encrypted connections, hashed passwords, and access limited to what the service needs. No system is perfectly secure, so if a breach ever affects your personal data, we commit to notifying you by email without undue delay, along with what happened and what we are doing about it.

If we change this policy in a way that matters — collecting something new, or a new provider handling your data — we’ll notify you by email or with a notice in the app before the change takes effect. Minor wording fixes may happen without notice; whatever appears on this page is always the version currently in force.

Questions about your data? Email support@rankperch.com.